Shipping policy

Shipping Policy for Southern Native:

At Southern Native, we understand the importance of receiving your order in a timely and secure manner. We work hard to ensure that your order is processed and shipped as quickly as possible.

Processing Time: Orders are typically processed within 1-2 business days, excluding weekends and holidays.

International Shipping

At this time, we do not offer international shipping. We apologize for any inconvenience this may cause.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order through our website or the carrier's website (URL mentioned on footer in help resources).

Delivery Time

Delivery times may vary depending on your location and the shipping method you choose. We cannot guarantee delivery dates, but we will do our best to ensure that your order arrives as quickly as possible.

Undeliverable Packages

If your package is returned to us as undeliverable, we will contact you to confirm your shipping address and resend the package. Additional shipping charges may apply.

Damaged or Lost Packages

If your package is damaged or lost during shipping, please contact us immediately. We will work with the carrier to resolve the issue and ensure that you receive your order.

Please note that Southern Native is not responsible for any customs fees, duties, or taxes that may be imposed by your country for international shipments.

If you have any questions or concerns about our shipping policy, please do not hesitate to contact us. We are always happy to help!